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Don’t worry. It can be reset by clicking the forgot password option in the log in box. An email will be sent with the link to reset the password.
Yes. Everyone can opt as a guest during purchase. It will of value when you create an account
Payment is accepted through Bank Transfer, Credit / Debit Card, BPI Online, GCash, Online Bills Payments, BancNet, Paypal (Visa, Mastercard), GrabPay, and UBP Online.
Please contact our customer service channels via:
EMAIL: esupport@mcasiafoodtrade.ph
CHAT: facebook.com/mcasiamartph
MOBILE: (+63) 9175087006
Current serviceable areas are Metro Manila, some parts of Bulacan, Rizal, Laguna and Cavite. Addresses that are not within these delivery areas, our logistics unit will handle your order. For further assistance, call or message us here
Orders will be delivered within one (1) to three (3) working days after the payment has been validated
Assigned or authorized representative must present the following during handover of orders:
Shipping fees vary on the following conditions:
Metro Manila:
Conditions / Areas | Shipping Fee Rates |
---|---|
Order amount is ₱ 2,500 & above | FREE |
San Juan, Manila, Mandaluyong, Malabon, Navotas, Marikina, Makati, Pasay, Pateros Quezon City District 1: |
₱ 160.00 |
Pasig, Caloocan, Valenzuela, Taguig Quezon City District 3 Amihan, Bagumbayan, Bagumbuhay, Bayanihan, Blue Ridge A, Blue Ridge B, Camp Aguinaldo, Claro, Dioquino Zobel, Duyan-duyan, E. Rodriquez, East Kamias, Escopa 1-4, Libis, Loyola Heights, Manga, Marilag, Masagana, Matandang Balara, Milgrosa, Pansol, Quirino 2-A, Quirino 2-B, Quirino 2-C, Quirino 3-A, San Roque, Silangan,Socorro, St. Ignatius, Tagumpay, Ugong Norte, Villa Maria Clara, West Kamias, White Plains, |
₱ 200.00 |
Parañaque, Las Piñas, Muntinlupa Quezon City District 2: Bagong Silangan,Batasan Hills,Commonwealth,Holy Spirit, Payatas Quezon City District 5: Bagbag, Capri, Fairview, Greater Lagro, Gulod, Kaligayahan, Nagkaisang Nayon, North Fairview, Novaliches, Pasong Putik, San Agustin, San Bartolome, Sta. Lucia, Sta. Monica Quezon City District 6: Aplonio Samson, Baesa, Balumbato, Culiat, New Era, Pasong Tamo, Sangandaan, Sauyo, Talipapa, Tandang Sora, Unang Sigaw |
₱ 300.00 |
Outside of Metro Manila.
Order Amount | Shipping Fee Rates |
---|---|
Order amount is ₱ 6,000 & above | FREE |
Bulacan (Meycuayan, Obando) | ₱ 160.00 |
Bulacan (Marilao, Bocaue, Santa Maria, Balagtas, Guiguinto) | ₱ 200.00 |
Bulacan (Bulakan, SJDM, Pandi, Plaridel, Malolos, Pulilan, Norzagaray, Paombong, Bustos, Angat, Calumpit) | ₱ 300.00 |
Bulacan (Other Cities) | ₱ 400.00 |
Cavite (Bacoor, Imus, Kawit, Tanza, Novelata, Rosarias, Gen Trias, Cavite City) | ₱ 300.00 |
Cavite (Carmona, Naic, Silang, Trece Martires, Maragondon, Dasmariñas, General Mariano, Alvarez, Ternate) | ₱ 400.00 |
Cavite (Other Cities) | ₱ 500.00 |
Laguna (San Pedro, Biñan, Calamba, Santa Rosa, Cabuyao) | ₱ 400.00 |
Laguna (Los Baños, Mabitac, Famy, Santa Maria, Siniloan, Alaminos, Calauan, Bay, San Pablo) | ₱ 500.00 |
Laguna (Other Cities) | ₱ 700.00 |
Rizal (San Mateo, Cainta) | ₱ 160.00 |
Rizal (Rodriguez, Antipolo, Taytay, Angono) | ₱ 200.00 |
Rizal (Teresa, Binangonan, Morong, Baras, Cardona, Tanay, San Rafael) | ₱ 300.00 |
Rizal (Other Cities) | ₱ 400.00 |
Accepted IDs are as follows:
Primary ID- Digitized Government ID (one of the following)
Secondary ID (at least two of the ff.)
Yes. On the checkout page choose “For pick up” as your delivery method. No extra charges
Orders that are not yet packed or shipped can be canceled. For further assistance, call or message us here
We only accept returned products for the reasons below:
We’re sorry for this issue. Please report the defective item within 7 days after receiving your order to our customer support at (+63) 9175087006 or esupport@mcasiafoodtrade.ph, will get in touch and arrange your return request
In order for a return to be accepted, it must meet the following conditions:
We do not replace or refund products:
General Process for Returns (Both Replacement and Refund)
Once order is assessed, customers may return the item via Third Party Logistics (shipping cost shouldered by customer)
Processing of refund will be within five (5) to fourteen (14) business working days after the refund request has been verified.
For other concerns
Let us know how we can help you. Contact us here